appointment policy

CLIENTS ARE REQUIRED TO PAY A 25% NONREFUNDABLE DEPOSIT TO RESERVE APPOINTMENT, 75% REMAINING BALANCE MUST BE PAID IN CASH.
 

• Clients must enter payment information online to secure their appointment.
   

                        * Each client will only have to enter their credit card once for their 25% nonrefundable deposit.
 

• Final payment (75% Balance) MUST be paid in CASH before starting service.
   

• Prevents no-shows
        * You will be need to pay a nonrefundable deposit

                      * To avoid charges you will need to cancel your appointment at least 72 hours before your scheduled appointment.
 

• Ensures compensation for late cancellations.
   

                      * You will need to pay a nonrefundable deposit
 

                      * To avoid charges you will need to cancel your appointment at least 72 hours before your scheduled appointment.
 

CONFIRMATION TEXT/EMAIL
As  a courtesy, we will text, or email to confirm your service   appointments two business day prior to your appointment date. However,   if we are unable to reach you, please understand that it is your   responsibility to remember your appointment dates and times to avoid   late arrivals, missed appointments and the cancellation fee.
 

APPOINTMENT CHECK-IN
 

All clients should arrive 5 minutes prior to scheduled appointment.
 

To offer a relaxed and professional atmosphere Lavish Braiding Studio  ask that you DO NOT bring children or associates to the salon if they are not receiving a service. In the event that you show up with your child or friend(s), you will have to re-schedule and you will be charged 100% of service price.
 

LATE ARRIVALS
 

Appointment   times are reserved especially for you! Being on time for your   appointment is greatly appreciated so that we can provide you with the   extraordinary service and professionalism we are committed to. We   understand unforeseen incidents occur, however, your service will end  at  the time of your originally schedules appointment. Full payment for   service will be applied.
 

A late arrival of 5 minutes or more may need to be re-scheduled and you will be charged 100% of service price.

CANCELLATIONS
 

You will not be charged if you cancel at least 72 hours before your appointment starts. Otherwise, you will be charged 100% of service price for late cancel, you will have to re-schedule and you will be charge 100% of service price.

Once again DO NOT bring children or associates to the salon if they are not receiving a service. In the event that you show up with your child or friend(s), you will have to re-schedule and you will be charged 100% of service price.
 

LOST ITEMS
 

Lavish Braiding Studio regret that we cannot be responsible for loss or damage to   personal articles. Please keep all valuable items with you during your   service. In case of left items, we will keep the items for 2 weeks, and   if not claimed, the items will be donated to the charity of our  choice.
 

PREPARATION FOR PROTECTIVE STYLES/HAIR EXTENSION SERVICES
You  are expected to have your hair in a state in which the stylist can   immediately start on your appointment, clean head of hair that is dry, and de'tangled.
 

CONVERSATION AND MUSIC
Lavish Braiding Studio ask clients to keep their conversation professional  and  inoffensive. Gossip will not be tolerated. Keep your personal  conversation to a minimal as to keep the creative atmosphere of  Lavish Braiding Studio. If you have music you want to listen to, please put in your headphones.
 

PRICING
All prices are subject to change at the discretion of management.
 

GRATUITIES/TIPPING
At the end of the appointment you may add gratuity, which is another way to  express appreciation for a job well done!
 

GIFT CERTIFICATES
Gift  certificates cannot be exchanged for cash, nor will cash be given  in exchange for unused balances. Gift certificates are non-refundable,  but  they are transferable.
 

METHODS OF PAYMENT
25% NONREFUNDABLE DEPOSIT TO RESERVE APPOINTMENT, 

75% REMAINING BALANCE MUST BE PAID IN CASH.
 

REFUND POLICY
All products and services are non-refundable.
 

WHY ONLY ONLINE BOOKING?
 

24/7 RECEPTIONIST
Allow clients to book online wherever, and at a time that works for them.
 

NO MORE NO-SHOWS
Automatic text and email reminders ensure clients remember their upcoming appointments.
 

SIMPLIFY PAYMENTS
Hassle-free  payments. Run business like clockwork. Move faster  between appointments, and spend more quality time with clients.
 

CONNECT WITH CLIENTS
Never miss a beat with clients. Confirmations, review requests, receipts, and more.
 

Lavish Braiding Studio